Merlin Leisure were a joy to deal with. From design through to installation everything was made easy and the back up is second to none.
Having gone into a lot of research on spas, we found the Softub and it came highly recommended. It was the one which was most suitable for our requirements - and not long after our Softub was delivered. We chose it as it was easy to move and easy to look after. No major electrical work as it plugged into our outside socket. We have had it for four years and the whole family from grandchildren to us oldies have enjoyed it, every day, winter and summer. One of the best buys we have ever made ...
We were looking for an hydrotherapy spa and Caroline was superb (and patient) in showing us a lot of different models when other hot tub dealers just wanted to sell or give us a brochure. In the end we bought a superb hot tub with lounger from Merlin and are over the moon.
I said I want a pool - Merlin said tell us about shape, size - In my head I had a dream and now in mu garden I have it as a reality. Amazing !