Your personal data is controlled ultimately by Merlin Pools & Spa’s LLP a company registered in the UK with registered number OC397713 whose registered office is at Middleborough House, 16 Middleborough, Colchester, Essex. CO1 1QT.
What information do we collect about you?
We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete website enquiry forms, customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.
How will we use the information about you?
We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you.
We retain your personal details in order to facilitate the delivery our contracts and services to you as a customer. We may share some of your personal details with our suppliers and contractors who work with us directly, we will never pass your personal details to any third party without your express permission.
We use your information collected from the website via cookies to personalise your repeat visits to our website.
We will not disclose any personally identifiable information without your permission unless we are legally entitled or required to do so (for example, if required to do so by legal processor for the purposes of prevention of fraud or other crime) or if we believe that such action is necessary to protect and/or defend our rights, property or personal safety and those of our users/customers or other individuals.
Merlin Pools & Spas LLP will not share your information for marketing purposes with any other company.
We would like to send you information about products and services which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.
You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please click here.
Access to your information and correction
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website
features may not function as a result.
Security of your personal data
We have implemented technology and policies with the objective of protecting your privacy from unauthorised access and improper use and will update these measures as new technology becomes available, as appropriate.
How to contact us
by email firstname.lastname@example.org
or write to us at Merlin Pools & Spa’s LLP, 243 Berechurch Hall Road, Colchester, Essex. CO2 9NP.